Shipping policy

Order processing and delivery

Available shipping methods, charges, and estimated delivery times are shown at checkout. Orders are processed after payment is confirmed. Preorder and made-to-order items may have different estimated ship dates, which will be shown on the applicable product page or order confirmation.

Tracking

When tracking is available, you will receive a shipping confirmation with tracking information after your order leaves our facility.

Address accuracy

Please review your shipping address before completing checkout. If an address needs correction, contact strawberryflowersllc@gmail.com as soon as possible. We cannot guarantee changes after an order has entered fulfillment.

Delays, loss, or damage

Carrier delays and events outside our reasonable control may affect delivery estimates. If tracking shows a delivery problem or your package arrives damaged, contact us promptly so we can assist with the carrier and evaluate the appropriate resolution.

International orders

International customers are responsible for any import duties, taxes, brokerage fees, or customs charges required by the destination country unless checkout states otherwise. Customs processing can extend delivery time.

Questions

For shipping questions, contact strawberryflowersllc@gmail.com.